AI stands for “Artificial Intelligence” and plays a pivotal role in augmenting our technology stack. It enables us to leverage AI for various purposes, such as data analysis, automation, and decision support.
AI: Frequently Asked Questions
AI has the potential to drive efficiency, innovation, and productivity across the company. Employees are eager to explore its capabilities, but its adoption must be approached thoughtfully to mitigate risks related to data security, compliance, and ethical considerations.
Have questions about AI at Western Digital? Check out our frequently asked questions below.
General
What can employees expect in terms of training and support as AI technologies become a part of our daily operations?
We are committed to providing adequate training and support to ensure a smooth transition. Comprehensive training programs and resources will be available to help employees adapt to these new tools.
What impact do we anticipate AI will have on our company's overall performance and competitiveness?
AI is expected to boost our competitiveness by enabling smarter decision-making, increased efficiency, and more innovative approaches across various sectors within the company.
Will AI technologies replace human roles within the company, or are they meant to complement existing roles?
AI is designed to complement human roles, not replace them. It will assist employees by automating repetitive tasks and providing insights, allowing them to focus on more strategic and creative aspects of their roles.
New AI Use Case
I want to start using a new AI tool that isn't listed on the Available AI Tools and Platforms page. How do I get it approved for use?
As AI continues to evolve, we need to ensure that all AI solutions – whether built or bought – align with company priorities, comply with security and legal requirements, and provide meaningful business value. All new AI solution requests must be submitted to the AI Program Operations Team for evaluation. Click here to learn how to submit a new AI use case for review.
Data Privacy & Security
Can I put confidential code or customer data into public tools like ChatGPT?
Public generative AI tools train on user data. Putting confidential WD code, IP, or PII into these tools is a policy violation. Only use approved, enterprise-walled instances like WDChat for sensitive work.
Who owns the content generated by AI tools used at work?
Content generated by AI tools using company resources, on company time, or related to company business is considered the intellectual property of Western Digital, subject to applicable laws and the specific terms of service of the tool being used.
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